Contact us

Do you have any questions or suggestions?

Email: us.help@teqers.com

Vendor: TEQBALL USA LLC

Vendor's address: 

📌 10811 Washington Blvd, Culver City California 90232, United States

Teqball Showroom:

📌 1011 Ocean Front Walk, Venice, CA 90291, USA

🕒 Mon - Sun: 11am - 6pm

 

FOR RETURN REQUESTS:

Please indicate i) your name, ii) email address, iii) account ID (if you have one), iv) order number so that we may identify you and your order. Once your message has been sent, our customer service associates will shortly contact you regarding the shipping of the relevant products;

FOR ENQUIRIES REGARDING LOST GOODS / DELAYED SHIPMENT:

please indicate i) your name, ii) email address, iii) account ID (if you have one), iv) order number so that we may identify you and your order. Once your message has been sent, our customer service associates will shortly contact you regarding the shipping of the relevant products

FOR ENQUIRIES REGARDING DELAYED SHIPMENT:

please indicate i) your name, ii) email address, iii) account ID (if you have one), iv) order number so that we may identify you and your order. Once your message has been sent, our customer service associates will shortly contact you regarding the shipping of the relevant products.

FOR WARRANTY CLAIMS:

Please indicate i) your name, ii) email, iii) account ID if you have a user account registered with us, iv) phone number, v) address (address, city, state, ZIP code), vi) product category (TEQ Tables, Accessories, Merchandize), vii) product name (as displayed in your order confirmation email), viii) date of purchase, (i.e. the combination of numbers and letters located at the top left corner of the barcode), x) invoice number, xi) written description of the issue + please provide the copy of your invoice + at least 1 picture of the defect concerned.